Shipping policy

Delivery time

We handle every order with care and aim to deliver within an average of 6 to 16 business days (Monday to Friday, excluding public holidays). These times are estimates and may vary depending on your location and current conditions.

Free shipping

Shipping is free on every order.

Order tracking

Every order is tracked. As soon as your order ships, you receive an email with a tracking link so you can follow your parcel.

Discreet packaging

Every order ships in plain, discreet packaging with no mention of the contents on the outside.

Delays due to unexpected demand

Delivery times can vary when demand is unexpectedly high. We do our best to keep waiting times as short as possible, but some periods see a large increase in orders, which can cause extra delays. Thank you for your patience and understanding.

Customer service

Has your order not arrived within the expected delivery time, or do you have a question about shipping? Email us at torsique@gmail.com with your order number and we will look into it right away.