Help centre

Questions? Answers.

Everything about ordering, delivery, returns and wearing your Torsique vest.

FAQ

Good to know.

Can't find your answer? Email us at torsique@gmail.com and we'll reply within 24 hours.

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How long does delivery take?

We aim to deliver your order within an average of 6 to 16 business days (Monday to Friday, excluding public holidays). Delivery times can vary depending on your location. See our shipping policy for details.

Is shipping free?

Yes. Shipping is free on every order, and every order ships in plain, discreet packaging.

How can I track my order?

As soon as your order ships, you receive an email with a tracking link so you can follow your parcel.

My order hasn't arrived yet. What should I do?

If your order hasn't arrived within the expected delivery time, email us at torsique@gmail.com with your name and order number. We'll check the status of your parcel and get back to you.

I didn't receive a confirmation email.

Please check your spam or promotions folder first. Still nothing? Email us at torsique@gmail.com with your name and the email address you used to order, and we'll help you out.

Can I cancel my order?

Email us as soon as possible at torsique@gmail.com with your name, order number and the reason for cancelling. If your order hasn't shipped yet, we'll cancel it for you.

Which payment methods can I use?

You can pay securely with credit or debit card and the other payment methods shown at checkout. All payments are processed through a secure, encrypted checkout.

How do I return my order?

Email us at torsique@gmail.com with your name, order number and reason for returning, or fill in our withdrawal form. We'll send you the return address, and you can send the item back with a courier of your choice. Please contact us before sending anything back.

How long do I have to return it?

You have 30 days from receiving your order to let us know you want to return it. This 30-day money-back guarantee goes beyond the 14-day withdrawal period required by law.

Who pays for return shipping?

Return shipping costs are your own responsibility and depend on the courier you choose.

How will I get my refund?

We refund the amount due within 14 days of receiving notice of your return, using your original payment method. For orders over €100, the refund is issued as store credit. See our return policy for details.

Will people be able to tell I'm wearing it?

It's designed not to show. The fabric is thin and smooth with a low neckline, so it stays hidden under t-shirts, polos and dress shirts. Choose white under light shirts and black under dark ones.

What size should I choose?

Order your usual t-shirt size for firm compression. Between sizes? Size up for a lighter feel, or size down for extra compression.

Is it comfortable to wear all day?

The fabric is breathable and stretchy, and the longer cut stops it rolling up. It can take a day or two to get used to the firm fit.

Can I work out in it?

Yes, you can wear it at the gym or during sport. Wash it after sweaty sessions to keep it fresh.

How do I wash it?

Machine wash cold and hang to dry. Avoid the tumble dryer to keep the compression strong.

Is it a medical product?

No. Torsique is a compression garment that changes how your chest looks under clothes while you wear it. It does not treat or cure gynecomastia or any medical condition. If you have pain, swelling or a lump in your chest, please see a doctor.

What if it's not right for me?

You're covered by our 30-day money-back guarantee. Contact us and we'll help you with your return and refund, as described in our return policy.

Torsique is a compression garment, not a medical device. It is not intended to diagnose, treat, cure or prevent any disease.

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  • Free shipping
  • 30-day guarantee
  • Discreet packaging